December 14th: PoC and Pilot – The Fine Art of Doing Nothing with Something

"A Leader’s Guide to Approving, Declining, and Silently Burying Projects"

Author: Peter Prang Due and Thea Prang - Date: 2024-12-14

The Art of Understanding a Proof of Concept (PoC)

Ah, the Proof of Concept — a delicate dance of hypothesis and experimentation in the grand ballroom of software projects. A PoC is meant to explore a possibility, a method for learning what works, what doesn’t, and what might lead to an unexpected breakthrough.

In theory, it’s a noble endeavor. If successful, it informs the next steps or redefines the path entirely. If it fails, well, it gracefully bows out, leaving behind valuable lessons.

But in the eyes of many managers and project leaders, a PoC seems to take on a rather binary nature: either it magically transforms into production-ready software overnight, or it’s unceremoniously banished to the land of forgotten initiatives. Mentioning it again is akin to admitting one’s fondness for pineapple on pizza: taboo and vaguely embarrassing.

A Real-World Tale of Woe

Picture this: a well-crafted PoC, featuring dual technologies and full platform engineering, designed to automate IT resources within a small yet meaningful scope. It dazzled the business stakeholders, sparked enthusiasm, and promised a foundation for an enterprise-wide solution tailored to the customer’s needs.

And then… silence.

Suddenly, the PoC was discarded, its hard-earned insights swept under the rug. Enter stage left: an invitation to eight vendors for a two-hour beauty pageant of sales pitches. Three days and several PowerPoint decks later, upper management selected two entirely new technologies for a new PoC. Naturally, the people who were expected to build and operate this next iteration were conspicuously absent from the decision-making process.

It’s a familiar script: a PoC that delivers on its hypothesis, only to be shelved faster than an ill-conceived New Year’s resolution. And the project leaders? They’ll insist on moving forward as if the PoC was the project equivalent of Voldemort — it must not be named.

The PoC That Must Never Be Mentioned Again

When colleagues reflect on a project’s decade-long saga, there’s always that one person who innocently asks, “What happened with the pilot?” Cue the awkward shuffling of papers and throat-clearing.

This question is the boardroom equivalent of triggering a fire alarm at a formal dinner. A quick pivot is required, and so begins the well-rehearsed response:
“This solution is built on the shoulders of the pilot. Next question.”

It’s an answer delivered with the finesse of an aristocrat dodging scandal, leaving no room for further interrogation. Much like deftly batting away an unwanted topic at afternoon tea.

Conclusion: Misunderstood Tools and Missed Opportunities

Herein lies the tragedy: a PoC and a Pilot are not the same. A PoC is a vehicle for exploration — a means of testing hypotheses, uncovering value, and adjusting course as needed. A Pilot, on the other hand, is a near-production-grade solution meant to assess its viability at scale.

Both are invaluable when used correctly. Both require effort, insight, and follow-through. Yet all too often, their true value is squandered by middle or upper management who misunderstand their purpose. Worse still, rather than consult those who carried out the work, conclusions are hastily drawn, and the results are quietly buried, as though the exercise itself were an embarrassing family secret.

And so, the cycle repeats. Lessons are left unlearned, mistakes are faithfully replicated, and the ghosts of discarded PoCs linger, haunting future projects.

If there’s one takeaway, let it be this: treat your PoCs and Pilots as the learning opportunities they are. And for the love of software engineering, stop pretending they never happened.